Collection of your personal information
There are many aspects of the site that can be viewed without providing personal information, however, for access to future tickets.org.au customer support features you are required to submit personally identifiable information. This may include but is not limited to a unique username and password or provide sensitive information in the recovery of your lost password.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register as a user, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including possibly to:
• Provide, operate and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails relevant to the business you have with us
• Find and prevent fraud
We will keep your personal information secure and confidential and we endeavour at all times to be compliant with Australian law. We will not spam you or share or sell your email address to a third party.
Like any other website, tickets.org.au uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please contact us. You may be required to put your request in writing for security reasons. Tickets.org.au reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis. At any time you will be given the opportunity to opt-out of any further communication from us should you wish to do so.
Deleting Your Information – Organisation, Event and Personal
You choose which events are displayed publicly and can update this anytime. You can also archive events so they cannot be searched for and found. To find out more about accessing and deleting information click here. To permanently delete information, event or personal data associated with your tickets.org.au account, please contact us for support.
| Updated April 2021 |